When it comes to delivering your adorable and stylish outfits for babies and toddlers, Rose Dream Store offers a range of efficient and reliable shipping methods. We understand the importance of receiving your order in a timely manner, so we have carefully selected our shipping partners to ensure a smooth and hassle-free delivery process.

At Rose Dream Store, we currently offer two shipping methods:

Standard Shipping: Our standard shipping option is the most cost-effective choice for our customers. With this method, your order will be delivered within   2-5  business days. Please note that delivery times may vary depending on your location.

Express Shipping: For those who need their adorable outfits in a hurry, we offer express shipping. With this method, your order will be prioritized and delivered within 1-2 business days. This option is perfect for last-minute gifts or special occasions.

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. This allows you to easily track the progress of your package and estimate the delivery date.

It's important to note that shipping costs may vary depending on the weight and destination of your order. To calculate the exact shipping cost for your specific order, simply add the items to your cart and proceed to the checkout page. Our system will automatically calculate the shipping cost based on your location.

At Rose Dream Store, we strive to provide the best possible customer experience, and that includes ensuring your order arrives safely and on time. If you have any questions or concerns regarding our shipping methods, please don't hesitate to contact our customer support team. We are here to assist you and make your shopping experience as enjoyable as possible.                                         

RETURN & EXCHANGE POLICY

   Returns are accepted within 14 days off receipt. All items must be returned in unused, original condition. We do not offer free returns and return postage will need to be paid for by the buyer. We recommend using a tracked delivery method, as refunds are only processed once item is received back to us. Any returns that have been used will not be refunded and additional postage cost will be required if you would like the item posting back to you.

We will refund the shipping cost of items if being returned due to a fault from our end. Exchanges are not accepted. In order to place an exchange, we recommend placing a new order for the required item and returning unwanted item back to us.

   REFUNDS

All refunds are processed back to your original payment method. Please allow up to 7 working days for refunds to clear. Original postage costs will not be refunded unless item is faulty and there is no replacement available.                                                                                                                                                                 International Orders

When it comes to international orders, it is important for buyers to be aware of their tax responsibilities. At Rose Dreams Store, we strive to provide a seamless shopping experience for customers around the world. However, it is crucial to understand that when placing an international order, buyers are responsible for any applicable taxes.

International taxes can vary depending on the country of delivery. These taxes are imposed by the customs authorities and are separate from the shipping fees. They are typically based on the value of the purchased items and are collected by the customs office upon delivery or at the time of import.

As a responsible buyer, it is essential to familiarize yourself with the tax regulations and requirements of your country. This will help you avoid any unexpected charges and ensure a smooth delivery process. We recommend contacting your local customs office or tax authority to obtain accurate information regarding the taxes that may apply to your order.

At Rose Dream Store, we are committed to providing transparent and accurate information about our products and services. While we do our best to assist our international customers, it is ultimately the buyer's responsibility to comply with their country's tax regulations.

By understanding and fulfilling your tax responsibilities, you can enjoy a hassle-free shopping experience and receive your adorable and stylish outfits for babies and toddlers from Rose Dream Store without any unexpected surprises.

Thank you for choosing Rose Dream Store for your little one's wardrobe needs. We appreciate your understanding and cooperation in ensuring a smooth international shopping experience.

Welcome to Rose Dream Store! We are committed to providing you with a seamless and enjoyable shopping experience. 

By accessing and using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Rose Dream Store and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any of our content without our prior written consent.

2. Product Information

While we strive to provide accurate and up-to-date information about our products, we cannot guarantee the completeness or accuracy of the information on our website. The colors, sizes, and measurements of our products may vary slightly from what is displayed on your screen. We recommend referring to the product descriptions and contacting our customer support team if you have any specific questions or concerns.

3. Pricing and Payment

We accept various payment methods, including credit cards and debit cards. By making a purchase, you authorize us to charge the applicable payment method for the total amount of your order, including any applicable taxes and shipping fees.

4. Shipping and Delivery

 The estimated delivery time may vary depending on your location. Please note that any customs duties, taxes, or additional fees imposed by your country's customs office are your responsibility. We are not responsible for any delays or damages that occur during the shipping process.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 14 days of receiving your package. We will guide you through the return or exchange process and provide you with further instructions.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website.

7. Limitation of Liability

In no event shall Rose Dream Store or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or the products purchased from us. We do not guarantee the availability, accuracy, or reliability of our website, and we reserve the right to modify or discontinue any part of our website without notice.

By using our website, you acknowledge and agree that your use is at your own risk and that you will be solely responsible for any damages that may occur.

Thank you for taking the time to read and understand our Terms of Service. If you have any questions or concerns, please don't hesitate to contact our customer support team.

At Rose Dream Store, we understand the importance of privacy and are committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

Information We Collect

When you make a purchase from our store, we collect personal information from you, such as your name, email address, shipping address, and payment details. We use this information to process your order, communicate with you about your purchase, and provide customer support.

How We Use Your Information

We use the information we collect to improve our website and provide a personalized experience for our customers. This includes analyzing trends, monitoring the effectiveness of our marketing campaigns, and customizing the content and layout of our website.

We may also use your information to communicate with you about new products, promotions, and special offers that may be of interest to you. You have the option to opt out of receiving these communications at any time.

Protecting Your Information

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

Updating Your Information

If you would like to update or correct any personal information you have provided to us, please contact us at [email protected] We will make reasonable efforts to accommodate your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected] We will be happy to assist you.

1. What types of products does Rose Dream Store sell?

Rose Dream Store sells a variety of adorable and stylish outfits for babies and toddlers. Our products include Baby & Toddler Clothing, Accessories and many more. We offer comfortable and fashionable options for little ones, making it the perfect destination for parents looking to upgrade their children's wardrobe.

2. How can I place an order?

To place an order, simply browse through our collection of baby and toddler outfits. Once you have found the items you wish to purchase, select the desired size and quantity, and click on the "Add to Cart" button. You can then proceed to the checkout page, where you will need to provide your shipping and payment information. After reviewing your order, click on the "Place Order" button to complete your purchase.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. You can choose the payment method that is most convenient for you during the checkout process.

4. How long does shipping take?

The shipping time depends on your location and the shipping method you choose at checkout. We offer standard shipping and expedited shipping options. Standard shipping usually takes between 7-14 business days, while expedited shipping can take 2-5  business days. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

5. What is your return policy?

We want you to be completely satisfied with your purchase from Rose Dream Store. If for any reason you are not happy with your order, you can return the items within 14 days of delivery for a refund or exchange. The items must be in their original condition with tags attached. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part.